Services Transition

As a result of our recent efforts to thoughtfully review and significantly strengthen the digital learning enterprise at ODU, a number of campus-wide functions previously offered by the Office of Distance Learning are being transferred to appropriate administrative units at ODU.

For many years, ODUOnline and Center for Learning and Teaching (CLT) staff diligently provided graphic design, multimedia, and video production services for a variety of ODU departments and faculty. Moving forward, the talented team in University Communications will support campus work related to video production services for special occasions and provide guidance for graphic design and multimedia support through CANVA (to be rolled out in spring 2023).

Additionally, Administration and Finance, through Information Technology Support (ITS), will take over several technology-based functions, such as audio/visual support for events and meetings, as well as related streaming services. Administration and Finance also will assume all classroom support for traditional courses.

Finally, Academic Affairs will provide direct engagement to faculty members with in-person courses through the Center for Faculty Development in place of direct pedagogical support that was previously provided by CLT, which will continue to support faculty members with online courses. Please note that the Division of Digital Learning will continue to support migration of online courses, including Personal Learning Environment (PLE) developed courses, while ITS will provide on-campus and live support.

Faculty can request assistance via the ITS Help Desk.  For support with Canvas, faculty can visit the Canvas for Instructors site.

These transitions are an important step in solidifying our current and future work with online students through ODUGlobal, while also carrying out essential campus functions.

If you have any specific questions, please contact digitallearningmanagement@odu.edu for individual assistance.

Please know that the Division of Digital Learning and these other administrative units at ODU are deeply dedicated to ensuring the same level of great service and strong outreach are provided in the months and years to come!