Why ODU for IT Systems Support Administrator Certification?

Break into a fast-growing technology field with the IT Systems Support Administrator Program from ODUGlobal. In as little as three months, you can build job-ready skills in IT support through hands-on, self-paced online training designed to fit your world.

You will learn how to troubleshoot computers, support networks and manage IT service requests using real tools and workflows used by IT teams every day.

This program brings together three high-value areas of IT training:

  • CompTIA A+: Build foundational skills in computer hardware, operating systems, troubleshooting and technical support.
  • CompTIA Network+: Learn networking fundamentals, configuration, administration and connectivity troubleshooting.
  • ServiceNow Administration Fundamentals: Gain experience with a leading IT service management platform used to track incidents, manage requests and support IT operations.

After completion, you'll be prepared to sit for globally recognized certification exams, including:

  • Two exams for CompTIA A+
  • One exam for CompTIA Network+

ODUGlobal covers the cost of these certification exams. Students who earn both certifications may also qualify for the CompTIA IT Operations Specialist (CIOS) stackable certification (additional credential, not included).

 

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Online plus your exam costs covered

Get more value out of your IT training

  • Complete the program in just 14 weeks (time commitment of 12-15 hours/week)
  • Gain hands-on experience with real IT tools
  • Earn industry-recognized certifications
  • Certification exam costs included
  • Build skills employers are actively seeking
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Program Information

Break into the fast-growing technology field with the IT Systems Support Administrator Program. Enroll today and build the skills to support users, troubleshoot systems and keep IT operations running.

Register for Information Technology Systems Support Administrator

Access course materials 100% online and study from any location. This program is fully asynchronous, allowing you to set your own schedule and progress at your own pace.

Break into the fast-growing technology field with the IT Systems Support Administrator Program. Enroll today and build the skills to support users, troubleshoot systems and keep IT operations running.

Register for Information Technology Systems Support Administrator

Access course materials 100% online and study from any location. This program is fully asynchronous, allowing you to set your own schedule and progress at your own pace.

Cost & Aid

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Calculating Costs
$2500

Continuing Education can accept payments for courses in several different forms. ODU's helpful staff can assist you in determining if you might qualify for any number of various funding options that could assist you with non-credit continuing educational opportunities to improve your marketability and advance your career.

Explore Continuing Education Financial Information
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Refund Policy

To withdraw from this course, you must send a request in writing to cepd@odu.edu seven (7) days prior to the start date of the course. Failure to attend a course does not constitute withdrawal. Course registration fees, less a $100.00 processing fee will be refunded back to your original form of payment. There are no refunds once the class has begun. Late withdrawals of six (6) days or less before the class begins will result in the student being charged the $100.00 processing fee, as well as charges for books and/or other course material fees.

Careers in IT Systems Support Administration

Our graduates pursue careers as IT help desk technicians, IT support specialists, systems support administrators and technical support specialists to troubleshoot and resolve user issues, maintain reliable networks and systems, and deliver responsive technical support in a variety of workplace settings.

Computer Network Support Specialists
Growth
7.3%
Median Salary
$71,530
Computer User Support Specialists
Growth
5.1%
Median Salary
$59,240
Network and Computer Systems Administrators
Growth
-2.6%
Median Salary
$95,360
Contact Continuing Education
Phone: 757-683-5650
Email: cepd@odu.edu
Address: 1105 Student Success Center, Norfolk, VA 23529