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Getting Started

As a registered student, you can log in to your live ODUOnline courses with any standard web browser such as Internet Explorer, Firefox, Safari, or Chrome. You'll need a webcam and a headset (or speakers and microphone). We recommend using a headset with a mic to help you concentrate on class.

We want all students to have an opportunity to listen, learn, and participate in ODUOnline classes.

To make this happen, we ask our students to follow a few simple guidelines.

Read More About Class Etiquette

Quick Connect

Join your online class using your web browser, no download required! This is the simplest way to connect to class, and it includes the ability to chat and view your classmates. If you need more options like screen sharing, skip to the optional desktop installation below.

Video Update: Class Access has changed. Click on Quick Connect instructions above for more details.

 

Optional Desktop Installation

 
Install and TestConnect Audio and Video
Download, install and test Webex DesktopHow to connect your audio and video

Using Webex in Class

 
Find and Access ClassUsing Webex in ClassView RecordingsPresentations
Find your class & loginWebex basicsWatch class recordingsShare presentations

 

MINIMUM TECHNICAL REQUIREMENTS

For the best online web conference experience, please make sure your computer meets the requirements below.

If you don’t have a high-speed internet connection or other needed equipment, we have education partners that offer various services to help you. See if there are any partners close to you. Services vary by location.

If you have any technical difficulty, please contact the ITS Help Desk at itshelp@odu.edu or 877-348-6503 (toll-free).

Windows System Requirements for Webex
ComponentMinimum ConfigurationRecommended
Windows OSWindows 7 (32-bit/64-bit), Windows 8 and 8.1 (32-bit/64-bit), Windows 10 (except LTSB), Microsoft Surface ProWindows 7 - 64-bit
Internet Explorer10 and 11 (32-bit/64-bit) with Active X enabled10 and 11 (32-bit/64-bit) with Active X enabled
EdgeThe Edge browser is supported using the Webex Meetings Temporary Folder Solution (TFS) by downloading and installing a file the first time it is used.
Firefoxversion 52 or laterLatest
ChromeLatest Latest
JavaScript and cookiesJava 6, 7 or 8; cookies enabledJava 7 or higher; cookies enabled
System ProcessorIntel Core2 Duo or or AMD (2 GHz or faster)Intel dual core or higher
System Memory2 GB RAM2 GB or higher
Internet Speed1.5mbps download and 786 kbps upload3mbps download and 3mbps upload
Audio/VideoBuilt-in webcam & micLogitech HD Webcam C615; Plantronics Audio 355 Headset

 

Mac System Requirements for Webex
ComponentMinimum ConfigurationRecommended
Mac OSOS X 10.9, 10.10, 10.11, 10.12, 10.13Latest
Safari1111 or higher
FirefoxLatestLatest
ChromeLatestLatest
JavaScript and cookiesEnabledEnabled
System ProcessorIntelIntel
System MemoryAt least 512 MB RAM2 GB or higher
Internet Speed1.5mbps download and 786 kbps upload3mbps download and 3mbps upload
Audio/VideoBuilt-in webcam & micLogitech HD Webcam C615; Plantronics Audio 355 Headset

Technical Support

We're here to help, 24/7.