Technical Support
We're here to help, 24/7
Contact ODU Information Technology Support (ITS)
- Submit a support ticket online
- Email the help desk: itshelp@odu.edu
- Call 757-683-3192
Minimum Computer Specifications
ITS has a general list of computer system recommendations and a quick online test to see if your computer has the minimum required components.
Web Conference Classes and Live Online Events
Our live web conference classes use Zoom. You can use Zoom on any device.
- Get started with with Zoom
- Zoom Conference Test Link: Test your audio and video configuration before class
Canvas
Canvas is ODU's learning management system. Your instructors may use Canvas to deliver course content, host discussion forums, and administer exams. You can access Canvas in a browser, and mobile apps are available.
Personal Learning Environment (PLE)
The PLE is an interface used in flexible online courses, designed by ODU's Center for Learning and Teaching. PLE has been integrated into Canvas.
Portable Media
The option to take courses by portable media is limited to students with specific academic or military experience and training who are enrolling in specific programs.
- For portable media exam issues or technical assistance, contact the MEM Program Manager at mempm@odu.edu.