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Old Dominion University's Coronavirus Response:  More Information >>

Help for Newly Online Students

ODU has moved all Spring and Summer 2020 face-to-face classes online in order to keep our community safe during the spread of the novel coronavirus.

We understand that this change may be challenging for our campus-based students. Here are some resources to help you attend class online:

Frequently Asked Questions
Technical Support
Academic Resources

Most exams are taken online in ODU's learning management system. Some may require a proctor.

Check your course syllabus or ask your instructor if you aren't sure what kind of exams are required.

Don't wait until the last minute!
It's your responsibility to make sure your computer is compatible, and to schedule an appointment to take the exam, if necessary. We're happy to help, but contact us as soon as possible so we can make sure you're ready.


This page has been updated with information for students during ODU's COVID-19 response.

Online Exams

With a high speed internet connection, a computer, and a quiet space where you can be alone, you can take your online exam from almost anywhere. The tips below will help you prepare.

SmarterProctoring Pilot

If your class is part of this pilot program, your instructor will update you on whether your remaining exams will need a proctor. During the COVID-19 response, many testing centers and individual proctors may have limited availability or be closed. If you find a testing center or proctor in SmarterProctoring who appears available for an appointment, please verify their availability. 

ProctorU may be your only option in some situations. You can use ProctorU from your home, although they may be experiencing increased volume nationwide, so plan accordingly.

If you do not have access to a high speed Internet connection or compatible computer equipment in order to use ProctorU, please contact your professor as soon as possible.

 

Exams in Blackboard

  1. Follow directions in your course syllabus.
  2. Review Blackboard Tips for Students (PDF).
  3. If your exam requires the Respondus Lockdown browser, review our Respondus LockDown Browser Guide (PDF).

I don't have a quiet space with high speed internet access, or my computer is not compatible with the Respondus Lockdown browser. What do I do?

Please contact your instructor as soon as possible. As businesses and colleges move online or reduce operating hours in response to COVID-19, we know that you may not have access to the resources you need. We will work with you to find a solution so you can complete your semester successfully.

 

Exams with ProctorU

  1. Follow directions in your course syllabus. If you have any questions about the exam itself, contact your instructor.
  2. Review our ProctorU Information to see how the process works. If you schedule your exam at least 72 hours in advance, ODU pays the entire cost of proctoring!
  3. Review Blackboard Tips for Students (PDF).

I don't have a space where I can take my exam alone, or I need high speed internet access, or my computer is not compatible with the exam software. What do I do?

Please contact your instructor as soon as possible. As businesses and colleges move online or reduce operating hours in response to COVID-19, we know that you may not have access to the resources you need. We will work with you to find a solution so you can complete your semester successfully.

Portable media courses funded through NCPACE:

  • Exams are administered and proctored by your command NCPACE POC. Your exams will be shipped to the command's designated POC when that command's education request is approved. You do not need to submit a Proctor Registration Form.

Portable media courses that are not funded through NCPACE:

Online courses:

  • Follow our regular exam instructions above.

Engineering Management (MEM) by Portable Media

Students taking MEM courses by portable media will take proctored exams. Depending on your situation, you may need to secure a proctor yourself. Please visit the MEM Procedures page for all the details.