Get Ready for Your Appointment

Tips for All Online Appointments

At every step, ODUGlobal offers support that fits your world—whether you're seeking a fresh start, a new credential, or a bold leap toward the future. We’re committed to empowering learners at every stage of their academic journey by offering high-touch, personalized support. Our team is ready to meet you!

General Guidelines for All Appointments

To make the most of your appointment, please follow these tips:

  • Prepare your questions in advance—we’re here to help you succeed.
  • Notify us if you’ll be late or can’t attend. We’re happy to reschedule.
  • Choose a quiet, indoor location. Outdoor or in-car settings can cause noise and connectivity issues.
  • Avoid multitasking (e.g., cleaning, shopping, working) to stay focused.
  • Do not drive during your appointment. If you are driving, we will immediately cancel the meeting and ask you to reschedule.
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Zoom Appointments: What to Expect

If you're new to Zoom, you can download Zoom or join through your browser. Watch this YouTube tutorial for guidance.

  • Appointment links will be emailed or texted to you. Just click the link at your scheduled time to join.
  • Use a desktop or laptop for the best experience, especially for screen sharing. Avoid Chromebooks, phones, and tablets, as they may not support screen sharing.
  • You'll enter a waiting room when you join. Our staff will admit you as soon as possible. There may be a short delay if a previous meeting is still wrapping up.
  • Once admitted, select "Connect to Audio using Computer."
A student looks at his computer.

Know Their Role

Enrollment Associates

Our Enrollment Associates are your first step on the path to success. From the moment you connect, they provide personalized, one-on-one support tailored to your life, goals, and aspirations. Whether you’re taking your first step into higher education or returning to finish what you started, our associates are here to help you move forward—with clarity and confidence. Enrollment Associates meet with prospective students by phone, providing straightforward, one-on-one support tailored to your needs.

Enrollment Counselors

Once you're ready to explore your academic options, our Enrollment Counselors will guide you forward. These professionals offer pre-admission advising to help you find the program that best aligns with your goals. They meet with students by phone and Zoom, ensuring flexible and convenient access no matter where you are. Their mission is to provide a clear academic path, helping you make informed decisions about your education.

Student Success Advisors

After you're admitted, Student Success Advisors become your go-to partners for academic advising and success coaching. These seasoned professionals meet with students by Zoom to provide ongoing, personalized guidance. Whether you need help choosing courses, managing your schedule, or navigating challenges, they’re here to support your long-term success and help you stay on track.

Appointment Types & Preparation

  • Your associate will call you at your scheduled time using the number you provided.
  • Be ready in a quiet space to discuss your goals.
  • Prepare questions and take notes during the call.  
  • An enrollment counselor will email or text you the Zoom link.
  • Join from a computer/laptop (not Chromebook/phone/tablet) to enable screen sharing.
  • Have your unofficial evaluation open and ready to review.
  • Be prepared to take notes and create an action checklist.
  • Held with a student success advisor.
  • Join via the Zoom link sent to you.
  • Use a computer or laptop for screen sharing.
  • Prepare by:
    • Completing the ODUGlobal New Student Orientation in Canvas.
    • Reviewing DegreeWorks (via the myODU Portal) to understand how your previous credits transferred.
    • Resolving any registration holds in the portal.
    • Taking notes and bringing questions.
  • Your student success advisor will provide the Zoom link.
  • Join from a computer/laptop for screen sharing.
  • Before the meeting:
    • Review your progress in DegreeWorks.
    • Update your degree plan if possible.
    • Explore course options using the Course Search tool.
    • Prepare questions and take notes during the meeting.

  • Your associate will call you at your scheduled time using the number you provided.
  • Be ready in a quiet space to discuss your goals.
  • Prepare questions and take notes during the call.  

  • An enrollment counselor will email or text you the Zoom link.
  • Join from a computer/laptop (not Chromebook/phone/tablet) to enable screen sharing.
  • Have your unofficial evaluation open and ready to review.
  • Be prepared to take notes and create an action checklist.

  • Held with a student success advisor.
  • Join via the Zoom link sent to you.
  • Use a computer or laptop for screen sharing.
  • Prepare by:
    • Completing the ODUGlobal New Student Orientation in Canvas.
    • Reviewing DegreeWorks (via the myODU Portal) to understand how your previous credits transferred.
    • Resolving any registration holds in the portal.
    • Taking notes and bringing questions.

  • Your student success advisor will provide the Zoom link.
  • Join from a computer/laptop for screen sharing.
  • Before the meeting:
    • Review your progress in DegreeWorks.
    • Update your degree plan if possible.
    • Explore course options using the Course Search tool.
    • Prepare questions and take notes during the meeting.

Thank you for choosing ODUGlobal. We look forward to helping you succeed on your educational journey!