ODUGlobal staff use Zoom for online appointments. Coach meetings are held on the phone.
For any type of appointment, please follow these tips:
- Please bring any questions you have! We want to make sure you get the most out of your appointment.
- Let us know if you’re going to be late or if you’re not able to attend the appointment. We can always reschedule if needed.
- Indoor appointments are best. If you are outdoors or in your car, it may be extremely noisy, and the internet connection may not be as strong.
- Avoid multitasking during your appointment (baking, cleaning, shopping at the mall, running errands, workplace tasks, etc.). If you’re busy, let’s reschedule for a better time.
- Never drive during a meeting. If you are driving, we will cancel your appointment immediately and you will need to reschedule.
General Tips for Appointments via Zoom
If you've never used Zoom before, you can either download Zoom or join the Zoom meeting through a web browser. This video tutorial on YouTube shows how to join a meeting.
Please check in advance that you can access a Zoom meeting and that your sound/microphone work by connecting to ODUGlobal's Zoom Conference Test. Use the test link to check your settings at any time, night or day.
You'll receive a link for your appointment via email or text message. At the scheduled appointment time, just click the link to join the meeting.
- We recommend joining from a desktop or laptop computer so we can use the screen share option.
- Please avoid using a Chromebook, phone, or tablet if possible, as these devices are not compatible with screen sharing in Zoom.
- When you join the meeting, you will be placed in a waiting room and our staff will be notified that you are present. You will be admitted into the meeting as soon as possible.
- There may be a delay if a there was an appointment ahead of yours which is still wrapping up. The waiting room feature protects the privacy of each appointment.
- Once you are admitted to the meeting, be sure to select, “Connect to Audio using the computer.”