State Contact Information for Distance Learning Students
The U.S. Department of Education requires disclosure to consumers residing in all states. The list below provides contact information for all 50 states, the District of Columbia, and Puerto Rico. It should not be construed as informative of agency regulation, where an institution is licensed, or in which states an institution is required to be licensed.
A list of all state contacts is also available at the NC-SARA web site here.
Alabama
Alabama Commission on Higher Education
PO Box 302000
Montgomery, AL 36130-2000
https://ache.edu/AlaPortal.aspx
Alaska
Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
customer.service@alaska.gov
Alaska Office of Attorney General
Consumer Protection Unit
1031 W. Fourth Avenue, Suite 200
Anchorage, AK 99501
attorney.general@alaska.gov
http://www.law.state.ak.us/department/civil/consumer/cp_complaint.html
Arizona
Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Room 260
Phoenix, AZ 85007
https://ppse.az.gov/complaint
Arkansas
Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
114 East Capitol Ave
Little Rock, AR 72201
ADHE_Info@adhe.edu
http://www.adhe.edu/institutions/academic-affairs/institutional-certification-advisory-committee/grievance-form
Arkansas State Board of Private Career Education
501 Woodlane, Suite 312S
Little Rock, AR 72201
sbpce@arkansas.gov
http://www.sbpce.arkansas.gov/complaint-process
California
Attorney General’s Office
California Department of Justice
Attn: Public Inquiry Unit
P.O. Box 9044255
Sacramento, CA 94244-2550
http://ag.ca.gov/contact/complaint_form.php?cmplt=PL
Colorado
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202
http://highered.colorado.gov/Academics/Complaints/default.html
Connecticut
Connecticut Department of Higher Education
61 Woodland Street
Hartford, CT 06105-2326
info@ctdhe.org
Connecticut Department of Consumer Protection
165 Capitol Avenue
Room 110
Hartford, CT 06106
trade.practices@ct.gov
http://www.ct.gov/dcp/cwp/view.asp?a=1629&Q=274424
Consumer Complaint Hotline: (800) 842-2649
Delaware
Delaware Higher Education Office
Carvel State Office Building, 5th Floor
820 N. French Street
Wilmington, DE 19801-3509
dheo@doe.k12.de.us
Delaware Attorney General
Consumer Protection Wilmington:
820 N. French Street, 5th floor
Wilmington, DE 19801
consumer.protection@state.de.us
District of Columbia
District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE
9th Floor
Washington, DC 20002
http://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints
Florida
Florida Commission on Independent Education
325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400
Commissioner@fldoe.org
http://www.fldoe.org/schools/higher-ed/fl-college-system/about-us/complaints.stml
Georgia
Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl. #220
Tucker, GA 30084-5334
https://gnpec.georgia.gov/
https://gnpec.georgia.gov/student-complaints
Hawaii
Hawaii State Board of Education
PO Box 2360
Honolulu, HI 96804
ocp@dcca.hawaii.gov
http://hawaii.gov/dcca/ocp/consumer_complaint
Idaho
Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
PO Box 83720
Boise, ID 83720-0037
Illinois
Illinois Board of Higher Education
431 East Adams, 2nd Floor
Springfield, IL 62701-1404
info@ibhe.org
Institutional Complaint Hotline: (217) 557-7359
Illinois State Board of Education
100 N. 1st Street
Springfield, IL 62777
http://webprod1.isbe.net/contactisbe/
Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
http://www.illinoisattorneygeneral.gov/consumers/filecomplaint.html
Consumer Fraud Hotline: (800) 243-0618
Indiana
Indiana Commission on Proprietary Education
Attn: Director of Regulatory Compliance
302 W Washington Street, Room E201
Indianapolis, IN 46204
http://www.in.gov/che/2744.htm
Iowa
Iowa Student Aid Commission
603 E. 12th Street, 5th Floor
Des Moines, IA 50319
info@iowacollegeaid.gov
https://www.iowacollegeaid.gov/sdrf-start
Kansas
Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
http://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process
Kentucky
Kentucky Council on Postsecondary Education
1024 Capital Center Dr. #320
Frankfort, KY 40601-7512
http://cpe.ky.gov/campuses/consumer_complaint.html
Kentucky Commission for Proprietary Education
300 Sower Boulevard, 4th Floor
Frankfort, KY 40601
http://kcpe.ky.gov/student_resources.htm
Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, KY 40601-3449
consumer.protection@ag.ky.gov
https://ag.ky.gov/Priorities/Protecting-Kentuckians/Consumers/Pages/Consumer-Complaints.aspx
Louisiana
Louisiana Board of Regents
PO Box 3677
Baton Rouge, LA 70821-3677
https://regents.la.gov/divisions/planning-research-and-academic-affairs/institutional-licensure/sara/
Maine
Maine Department of Education
Complaint Investigator
23 State House Station
Augusta, ME 04333-0023
jonathan.braff@maine.gov
Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333
http://www.maine.gov/ag/consumer/complaints/complaint_form.shtml
Maryland
Maryland Higher Education Commission
839 Bestgate Road, Suite 400
Annapolis, MD 21401-3013
http://mhec.maryland.gov/institutions_training/Pages/career/pcs/complaint.aspx
Maryland Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
consumer@oag.state.md.us
http://www.marylandattorneygeneral.gov/Pages/CPD/Complaint.aspx
Consumer Protection Hotline: (410) 528-8662
Massachusetts
Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108
http://www.mass.edu/forstufam/complaints/complaints.asp
Michigan
Office of the Attorney General of the State of Michigan
Consumer Protection Division
P.O. Box 30213
Lansing, MI 48909-7713
Minnesota
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
http://www.ohe.state.mn.us/sPages/oheContact.cfm
Minnesota Attorney General’s Office
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101
https://www.ag.state.mn.us/Office/Complaint.asp
Mississippi
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
Mississippi Institutions of Higher Learning
3825 Ridgewood Rd
Jackson, MS 39211
http://www.mississippi.edu/mcca/student_complaint_process.asp
Missouri
Missouri Department of Higher Education
205 Jefferson Street
PO Box 1469
Jefferson City, MO 65102-1469
info@dhe.mo.gov
Montana
Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201
Montana Office of Consumer Protection
2225 11th Avenue
P.O. Box 200151
Helena, MT 59620-0151
contactocp@mt.gov
https://dojmt.gov/consumer/consumer-complaints/
Nebraska
Nebraska Coordinating Commission for Postsecondary Education
PO Box 95005
Lincoln, NE 68509-5005
https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions
Nebraska Department of Education
Investigations Office
301 Centennial Mall South
PO Box 94987
Lincoln, NE 68509-4987
https://www.education.ne.gov/ppcs/PDF%20Folders/PDF%20Documents/PPCS%20Forms/PPCS_Complaint-form.pdf
Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
https://protectthegoodlife.nebraska.gov/file-consumer-complaint
Consumer Protection Hotline: (800) 727-6432
Nevada
Nevada Commission on Postsecondary Education
8778 South Maryland Parkway Suite 115
Las Vegas, Nevada 89123
Phone: (702) 486-7330
http://cpe.nv.gov/Students/Students_Home/
New Hampshire
New Hampshire Higher Education Commission
3 Barrell Court #300
Concord, NH 03301
http://education.nh.gov/highered/compliance-allegation.htm
New Jersey
New Jersey Office of the Secretary of Higher Education
1 John Fitch Plaza
10th Floor, PO Box 542
Trenton, NJ 08625-0542
Phone: (609) 292-4310
https://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102
http://www.njconsumeraffairs.gov/Pages/File-a-Complaint-old.aspx
New Mexico
New Mexico Higher Education Department
2044 Galisteo Street, Suite 4
Santa Fe, NM 87505-2100
Phone: (505) 476-8442
https://hed.state.nm.us/students-parents/student-complaints
New York
New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
ocueinfo@mail.nysed.gov
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
New York Bureau of Proprietary School Supervision
New York State Education Department
99 Washington Avenue, Room 1613 OCP
Albany, NY 12234
New York Department of Consumer Affairs
Consumer Services Division
42 Broadway, 9th Floor
New York, NY 10004
https://www1.nyc.gov/site/dca/consumers/file-complaint.page
North Carolina
North Carolina Consumer Protection Division
Attorney General's Office
Mail Service Center 9001
Raleigh, NC 27699-9001
http://www.ncdoj.com/Consumer/2-2-12-File-a-Complaint.aspx
North Dakota
North Dakota Department of Career and Technical Education
State Capitol - 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610
cte@nd.gov
North Dakota Consumer Protection Division
Office of Attorney General
Gateway Professional Center
1050 E. Interstate Ave. Suite 200
Bismarck, ND 58503-5574
http://www.ag.state.nd.us/cpat/PDFFiles/SFN7418.pdf
Ohio
Ohio State Board of Career Colleges and Schools
35 East Gay Street, Suite 403
Columbus, OH 43215-3138
http://scr.ohio.gov/LinkClick.aspx?fileticket=%2bwaKHWPRAH8%3d&tabid=68
Ohio Board of Regents
30 East Broad Street, 36th floor
Columbus, OH 43215-3414
Ohio Attorney General
Consumer Protection Section
30 East Broad Steet, 14th floor
Columbus, OH 43215-3400
https://www.ohioattorneygeneral.gov/Individuals-and-Families/Consumers/File-A-Complaint.aspx
Oklahoma
Oklahoma State Regents for Higher Education
655 Research Parkway
Suite 200
Oklahoma City, OK 73104
Oklahoma State Board of Private Vocational Schools
3700 Classen Boulevard
Suite 250
Oklahoma City, OK 73118-2864
Oklahoma Office of the Attorney General
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105
https://www.ok.gov/oag/Legal_Resources/Forms_and_Publications/
Oregon
Oregon Office of Degree Authorization
1500 Valley River Drive
Suite 100
Eugene, OR 97401
Oregon Department of Education
Private Career Schools Office
255 Capitol Street NE
Salem, OR 97310-0203
http://www.ode.state.or.us/teachlearn/specialty/pcs/forms/complaint-procedures.doc
State of Oregon Department of Justice
Financial Fraud/Consumer Protection Section
1162 Court Street NE
Salem, OR 97301
https://justice.oregon.gov/consumercomplaints
Pennsylvania
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120
https://www.attorneygeneral.gov/Quick_Links/Pennsylvania_Attorney_General_Complaint_Forms/
Puerto Rico
Puerto Rico Council on Education
P.O. Box 19900
Ave. Ponce de Leon 268
Edificio Hato Rey Center Piso 15
Hato Rey, PR 00918
Phone: (787) 641-7100
http://www.ce.pr.gov
Puerto Rico Department of Justice
P.O. Box 9020192
San Juan, PR 00902-0192
http://www.riag.state.ri.us/homeboxes/Consumer.php
South Carolina
South Carolina Commission on Higher Education
1122 Lady St., Suite 300
Columbia, SC 29201
http://www.che.sc.gov/Portals/0/CHE_Docs/academicaffairs/license/Complaint_Procedures_and_Form.pdf
South Dakota
South Dakota Board of Regents
306 E. Capitol Ave, Suite 200
Pierre, SD 57501-2545
South Dakota Office of Attorney General
Division of Consumer Protection
1302 E. Hwy 14 Suite 3
Pierre, SD 57501-8053
http://consumer.sd.gov/complaintform.aspx
Tennessee
Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243
Phone: (615) 741-3605
https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.html
Texas
Texas Workforce Commission
Career Schools and Colleges - Room 226-T
101 East 15th Street
Austin, TX 78778-0001
http://www.twc.state.tx.us/partners/career-schools-colleges-forms-publications#complaints
Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78752
Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
https://www.oag.state.tx.us/consumer/complaintform.pdf
Utah
Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
consumerprotection@utah.gov
http://consumerprotection.utah.gov/complaints/index.html
Vermont
Vermont Department of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501
Vermont Attorney General’s Office
109 State Street
Montpelier, VT 05609-1001
Virginia
State Council of Higher Education for Virginia
101 N. 14th St., 10th Floor
James Monroe Building
Richmond, VA 23219
Phone: (804) 371-2285
communications@schev.edu
http://www.schev.edu/index/students-and-parents/resources/student-complaints
Washington
Washington Student Achievement Council
917 Lakeridge Way
PO Box 43430
Olympia, WA 98504-3430
DegreeAuthorization@wsac.wa.gov
http://www.wsac.wa.gov/protecting-education-consumers
Washington Workforce Training and Education Coordinating Board
128 10th Avenue SW
PO Box 43105
Olympia, WA 98504-3105
workforce@wtb.wa.gov
http://www.wtb.wa.gov/PCS_Complaints.asp (instructions)
Washington State Office of the Attorney General
1125 Washington Street SE
PO Box 40100
Olympia, WA 98504-0100
https://fortress.wa.gov/atg/formhandler/ago/ContactForm.aspx?subject=Consumer%20Protection (email)
https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx (complaint form)
West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700
Charleston, WV 25301-2800
Community and Technical College System of West Virginia
1018 Kanawha Blvd. E., Ste. 700
Charleston, WV 25301
West Virginia Office of the Attorney General
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789
http://www.ago.wv.gov/consumerprotection/Pages/default.aspx
Wisconsin
Wisconsin Educational Approval Board
30 W. Mifflin St., 9th Floor
P.O. Box 8696
Madison, WI 53708
eabmail@eab.state.wi.us
http://www.heab.state.wi.us/dlab/students.html#file
Wyoming
Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
Wyoming Attorney General's Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002